Business Support Assistant

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Business Support Assistant

We are looking for an experienced admin assistant, providing support for the organisation and be a point of contact for internal and external stakeholders. You will perform a wide range of tasks and activities including implementing and maintaining processes and systems.

Mix of office based working and home working each week, BH10 4HG
Contact Name
Stephanie Hendy
Contact Email
Active Dorset Community Interest Company

About Business Support Assistant

Contract: Permanent

Salary: From £19,500 to £21,500 (dependent on experience)

Hours and location: Full time (37.5 hours per week), part time job share applications considered. Based from our Bournemouth office at Slades Park Pavilion. Flexible working hours are supported along with an agile working pattern with a mix of home and office based working each week.

Closing date: Sunday 2nd October 2022

About us

Active Dorset are one of 43 Active Partnerships across England. We work collaboratively to create the conditions for an active nation and use the power of sport and physical activity to transform lives. The Active Partnerships national team is the improvement and innovation agency that leads, supports and represents Active Partnerships. The team is focused on learning what works locally and driving collaboration and impact across the network.

Our Vision

People in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.

Our Mission Statement

Supporting strategic leaders with high quality advice and advocacy so that people in Dorset choose to enjoy an active lifestyle through participation in sport and physical activity.

About you

• You will be interested in physical activity, helping people to improve their wellbeing and live more years in better health.
• You have excellent organisation skill, completing work on time and to a high standard.
• You enjoy being part of a fun and friendly team
• You are self-driven and happy to work using your own initiative
• You will know your way around the Microsoft Office suite including word and excel.

About the role

• We are looking for an energetic individual with a can do attitude, who prides themselves on attention to detail
• Much of the role will involve working alongside colleagues across the team, coordinating meetings, note taking or supporting with projects.
• A key requirement of the role is the ability to work across multiple pieces of work, supporting the organisations adherence to the good governance standards.
• The role will require you to support the Business Support Manager across a range of financial tasks, such as use of Xero, processing invoices, liaising with auditors
• The role will include regular communication with colleagues and external partners via email, telephone and in person.
• Diverse talent is underrepresented in Active Dorset. Active Dorset is committed to diversity and equal opportunities and want to build a team that represents a variety of backgrounds, perspectives and skills. We welcome applications from individuals representing different race, ethnicity, disability, or any protected characteristics, to help us understand and work with all communities.


  • Company pension, with 5% contribution from Active Dorset
  • 23 days holiday per year plus bank holidays
  • Agile and flexible working supported
  • Free eye care vouchers
  • Enhanced maternity/paternity and sick leave policies

Key responsibilities

• Represent Active Dorset and build relationships with key stakeholders, colleagues and communities.
• Support the business manager on finance tasks to include processing invoices, raising sales invoices, record keeping and supporting the annual audit. Training will be provided where required.
• Minute taking, support with meeting arrangements, providing project support where required.
• Coordinating office and facility activities to ensure efficiency and compliance to company policies and Governance code.
• Communicating with internal and external colleagues and partner organisations via email and telephone, answering general enquiries, including management of organisation email accounts.
• Contribute to the ongoing development of our equality and diversity action plan, demonstrating a commitment to continuous improvement.
• Complete reporting to third parties, Active Dorset Board and Sport England as required by the senior management team.
• Ensure high quality administration and record keeping at all times.

Please note: The duties and responsibilities of this post are not restrictive, and the post holder may be required on occasion to undertake other duties. This will not substantially change the nature of the post.


For an informal conversation about the role, or to express an interest please contact Steph Hendy;

Person Specification

Applicants will be shortlisted on the basis of demonstrating that they fulfil the following criteria in their application form and should include clear examples of how they meet these criteria.

Essential/Desirable Requirements Qualifications/ training/registrations

1. Good understanding of the role of business support/administration (essential)

2. Excellent numeracy and written literacy skills (essential)

3. Educated to GCSE Standard or Equivalent (essential)


4. Previous experience in a business support or administration role (desirable)

5. Experience of managing multiple tasks and working under pressure (essential)

6. Experience of using Microsoft office including word, excel and outlook (essential)

Skills, abilities & knowledge

7. Excellent communication skills – written, telephone, verbal and non-verbal, and listening skills (essential)

8. Knowledge of finance processes such as invoice processing (desirable)

9. Confident with the ability to lead in certain situations, presenting to others and chairing meetings (desirable)

10. Strong administration, organisation and planning skills, with the ability to prioritise, often managing competing priorities and deadlines (essential)

11. Fantastic team player, who enjoys working with others (desirable)

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